Privacy Policy for IntentForm

Last Updated: 13-04-2026

1. Introduction

IntentForm ("we", "our", "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect information when you use:

  • Our website
  • Our SaaS platform
  • Our embedded forms and integrations

2. Information We Collect

2.1 Information You Provide

When you use IntentForm, we may collect:

  • Name
  • Email address
  • Phone number
  • Business details (if applicable)
  • Form inputs submitted by your users

2.2 Form Submission Data

When visitors submit forms created using IntentForm, we collect:

  • Message content (text or voice input)
  • Extracted structured data (e.g., intent, fields)
  • Sentiment and urgency indicators
  • Metadata (timestamp, IP address, device info)

2.3 Account & Usage Data

  • Login information (email, Google authentication)
  • Subscription and billing details
  • Usage metrics (forms created, submissions count)

2.4 Automatically Collected Data

We may collect:

  • IP address
  • Browser type
  • Device information
  • Cookies and analytics data

3. How We Use Your Information

We use collected data to:

  • Provide and improve our services
  • Process form submissions
  • Generate structured insights (intent, sentiment, urgency)
  • Prevent spam and abuse
  • Send notifications and updates
  • Manage subscriptions and billing

4. AI Processing

IntentForm uses AI to:

  • Analyze user input
  • Extract structured data
  • Detect sentiment and intent

We do not use your data to train public AI models without explicit permission.

5. Data Sharing

We do not sell your data.

We may share data with:

  • Trusted service providers (hosting, payments, analytics)
  • Integration services (Make, n8n, Zapier via webhooks)
  • Legal authorities if required by law

6. Data Retention

We retain data:

  • As long as your account is active
  • As required for legal or operational purposes

You may request deletion of your data at any time.

7. Cookies & Tracking

We use cookies to:

  • Improve user experience
  • Analyze usage
  • Maintain sessions

You can disable cookies in your browser settings.

8. Data Security

We implement industry-standard security measures, including:

  • Encryption
  • Secure servers
  • Access controls

However, no system is 100% secure.

9. Your Rights

Depending on your location, you may have the right to:

  • Access your data
  • Correct inaccurate data
  • Request deletion
  • Object to processing

To exercise these rights, contact us at: [email protected]

10. Third-Party Integrations

If you use integrations (e.g., webhooks, automation tools), your data may be transferred to third-party services. Their privacy policies will apply.

11. International Users

If you are accessing IntentForm from outside India, your data may be processed and stored in servers located in other countries.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page.

13. Contact Us

If you have any questions, contact:

  • Email: [email protected]
  • Company: Inclusion Software Solutions
  • Address: D-234 C&P, Industrial Area, Phase 8B, Sector 74, SAS Nagar, Punjab 160055, India

14. Summary

IntentForm is built to:

  • Capture intent responsibly while protecting user data.

We prioritize:

  • Transparency
  • Security
  • User control